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Sunship LLC – Data Deletion

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Request Data Deletion — Sunship, LLC

 

Effective: December 3, 2025

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This explains how to request deletion of personal data we hold if you're a customer who submitted a lead form or were contacted about solar services.​

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WHO THIS APPLIES TO

 

Customers & Leads: Individuals who submitted forms on our website or through Facebook/Instagram Lead Ads, scheduled consultations, or were contacted about solar products and services.

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HOW TO REQUEST DELETION

 

Email support@sunshipsolar.com with subject: “Data Deletion Request.”

Include:
• The email address or phone number you used with us (required)
• Your full name (optional but helpful)
• If you’re an authorized agent, attach proof of authorization (e.g., signed letter or power of attorney)

 

 

VERIFICATION

 

We’ll verify your identity (for example, by confirming you can receive a code at that email or phone) before processing the request.

 

 

WHAT WE DELETE


• Lead records and form submissions (website and Meta Lead Ads)
• Contact details stored in our CRM and marketing tools
• Appointment entries tied to your contact details
• Associated analytics identifiers where practical

 

 

WHAT MAY BE RETAINED


We may retain limited information needed to comply with law, resolve disputes, prevent fraud/abuse, or maintain security logs. Anything retained is minimized and access-restricted.

 

 

TIMING & CONFIRMATION


We aim to complete verified deletion requests within 30–45 days (or faster where feasible) and will send confirmation when finished.

 

 

STOP TEXTS IMMEDIATELY


To stop SMS messages right away, reply STOP to any text from us. You can still submit a deletion request for full removal from our systems.

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PLATFORM USERS & SALES REPRESENTATIVES

If you are a sales representative or platform user on sunshipsales.com or the SunShip mobile application:

Per our Terms of Service, all leads, door knocking records, deal information, and business data entered into the platform are owned by SunShip and are not subject to deletion requests.

 

To deactivate your account, contact support@sunshipsolar.com. Upon account deactivation:

  • Your login access will be revoked

  • Your personal profile information (name, email, phone) may be removed upon request

  • Business data (leads, deals, knocks, commissions) will be retained by SunShip

 

 

CONTACT


Sunship, LLC
8455 Fourmile Canyon Dr, Boulder, CO 80302
support@sunshipsolar.com • (303) 535-6350

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